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Privacy Policy

Application: Sokhak - Armenian AudiobooksEffective Date: April 20, 2026Last Updated: October 6, 2026

1. Introduction

Sokhak ("we," "our," or "us") is an Armenian audiobook platform that delivers AI-generated and voice-cloned audiobook content to listeners on iOS and Android devices. This Privacy Policy explains what personal data we collect, how we use it, who we share it with, and what rights you have.

By using Sokhak, you agree to the practices described in this policy.

2. Contact

For any questions about this policy, reach us at [email protected] or at Saryan 24a, 0012 Yerevan, Armenia.

3. Data We Collect

3.1 Account Information

When you register, we collect:

  • Name and email address
  • Password (stored in hashed form; we never store plaintext passwords)
  • Preferred language and region settings

3.2 Usage Data

As you use the app, we automatically collect:

  • Audiobook titles played, listening duration, and playback position
  • Device identifiers (device model, OS version, unique device ID)
  • App version and session timestamps
  • In-app navigation events (e.g., search queries, category browsing)

3.3 Subscription and Payment Data

For paid subscriptions, we collect:

  • Subscription tier selected
  • Transaction identifiers and purchase timestamps
  • Subscription payments are processed by Apple (App Store) or Google (Google Play); earlier purchases on our website, by our checkout partner Paddle (merchant of record). We do not store full card numbers or raw payment credentials.

3.4 Offline Download Data

If you use offline listening (available on paid subscriptions), we track which titles have been downloaded to your device and their sync status. Downloaded content is encrypted and tied to your account.

3.5 Device Registration

We register up to 2 devices per person on a paid subscription. Device identifiers are collected to enforce this limit and to sync your listening progress.

3.6 Technical Logs

Server logs may include IP addresses, error reports, and crash diagnostics. Logs are retained for up to 90 days and used solely for platform stability.

4. AI-Generated Voice Content

All audiobook narrations in Sokhak are produced using text-to-speech (TTS) technology. This means:

  • Narrations are synthetically generated and are not recordings of anonymous individuals.
  • Some audiobooks feature the cloned voices of well-known Armenian public figures. These voice clones were created exclusively with the explicit written consent of the individuals concerned. Consent agreements are documented and retained by Sokhak.
  • We do not collect, record, or store the voice of the user at any point.

If you are a voice contributor and wish to withdraw consent or request removal of your cloned voice from the platform, please contact us at [email protected]. We will process such requests within 30 days.

5. How We Use Your Data

PurposeLegal Basis
Creating and managing your accountContract performance
Delivering audiobook content and tracking your libraryContract performance
Enforcing subscription limits (free tier, 2-min preview, device cap)Contract performance
Processing payments and managing subscription statusContract performance
Syncing listening progress across devicesContract performance
Improving app performance and fixing bugsLegitimate interests
Sending transactional emails (receipts, password reset)Contract performance
Sending promotional communications (with your consent)Consent
Complying with legal obligationsLegal obligation

We do not sell your personal data to third parties.

6. Free Tier and Preview Listening

Users on the free tier have access to:

  • A curated set of free audiobooks available in full.
  • Up to 2 minutes of preview for paid audiobooks.

No additional data is collected from free-tier users beyond what is described in Section 3. Preview plays are logged for abuse prevention (e.g., to prevent systematic circumvention of the preview limit).

7. Subscription Tiers and Data Processing

A paid subscription (Individual or Family) includes:

  • Unlimited listening across the full catalog
  • Offline download capability
  • Access on up to 2 registered devices per person

Family subscriptions. The organizer shares access with up to 3 other people. We record who belongs to the Family and their role (organizer, adult or child). The organizer can see each child's listening and reading (daily time, books, time of day) and set their parental controls; an adult member's listening is shown to the organizer only if that member chooses to share it, and they can stop at any time. Children's accounts are created and managed by the organizer, who is responsible for them, and have no email address of their own.

For subscribers, we additionally process device registration data and download records as described in Sections 3.4 and 3.5.

Subscription status is verified on each session. Lapsed subscriptions result in the deactivation of offline content and device access, though we retain your listening history and bookmarks.

8. Data Sharing

We share data only in the following circumstances:

  • App stores and payment partner: Apple and Google process in-app purchases and tell us the status of your subscription; Paddle processes earlier purchases on our website.
  • Your Family organizer: as described in Section 7, if you are a child in a Family, or an adult member who chose to share your listening.
  • Cloud infrastructure providers: for hosting, storage, and content delivery. Providers are bound by data processing agreements.
  • Analytics providers: anonymized, aggregated usage statistics may be shared for platform analytics. No personally identifiable information is included.
  • Legal authorities: when required by Armenian law, court order, or to protect the rights and safety of our users or the public.

All third-party processors are required to handle your data in compliance with applicable data protection laws.

9. Data Retention

Data TypeRetention Period
Account dataUntil account deletion + 30 days
Listening history and bookmarksDuration of account + 30 days
Payment transaction records7 years (legal/tax requirement)
Device registration recordsUntil device removed or account deleted
Server logs90 days
Marketing consent recordsUntil consent is withdrawn + 3 years

10. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Delete your account and associated data
  • Restrict or object to certain processing activities
  • Data portability - receive your data in a machine-readable format
  • Withdraw consent for marketing communications at any time

To exercise any of these rights, email us at [email protected]. We will respond within 30 calendar days.

11. Children's Privacy

Sokhak is not directed at children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that a child's data has been collected without verified parental consent, we will delete it promptly. If you believe a child has registered, please contact us at [email protected].

12. Data Security

We implement industry-standard technical and organizational measures to protect your data, including:

  • TLS/HTTPS encryption for all data in transit
  • Encrypted storage for offline-downloaded content
  • Hashed password storage
  • Access controls limiting employee access to personal data on a need-to-know basis
  • Regular security reviews

No system is 100% secure. In the event of a data breach that poses a risk to your rights, we will notify affected users and relevant authorities as required by law.

13. Cookies and Tracking

The Sokhak mobile application does not use browser cookies. We may use mobile analytics SDKs that collect anonymized, aggregated usage data. You may opt out of analytics collection in Settings -> Privacy.

14. International Users

Sokhak is operated from Armenia. If you access our platform from outside Armenia, your data may be transferred to and processed in Armenia or in other countries where our service providers operate. We ensure that any such transfers are carried out in compliance with applicable data protection laws, including appropriate safeguards where required.

15. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date and, for material changes, notify you via the app or by email. Your continued use of Sokhak after the effective date of any changes constitutes acceptance of the updated policy.

16. Contact Us

For privacy-related inquiries, data requests, or voice consent matters:

Email: [email protected]
Address: Saryan 24a, 0012 Yerevan, Armenia

This Privacy Policy was prepared for Sokhak - Armenian Audiobooks. It does not constitute legal advice. We recommend having this document reviewed by a qualified legal professional familiar with Armenian data protection law and applicable international regulations before publication.